MEDICAL AESTHETICS & SPECIALIST DISTRIBUTORS

Keep every account, enquiry and opportunity moving.

Keep every account, enquiry and opportunity moving.

Keep every account, enquiry and opportunity moving.

Zeltix identifies where commercial attention is needed, coordinates approved follow-up and keeps CRM activity current, so opportunities donโ€™t disappear between reps, territories and systems. It works around the tools and processes your team already uses.

Zeltix identifies where commercial attention is needed, coordinates approved follow-up and keeps CRM activity current, so opportunities donโ€™t disappear between reps, territories and systems. It works around the tools and processes your team already uses.

Existing CRM

No internal AI team required

Live in 2โ€“4 weeks

Continuously managed

THE COMMERCIAL GAP

Revenue rarely disappears all at once.

Revenue rarely disappears all at once.

Revenue rarely disappears all at once.

It leaks through hundreds of small gaps across the commercial operation.

It leaks through hundreds of small gaps across the commercial operation.

It leaks through hundreds of small gaps across the commercial operation.

Enquiries wait

New enquiries arrive while representatives are travelling, training or already selling.

Follow-up slips

Quotes, samples, events and conversations rely on someone remembering what needs to happen next.

Existing accounts go quiet

Previously valuable customers can disappear into the CRM before anyone notices the change.

Territory coverage becomes uneven

Representatives naturally prioritise the accounts directly in front of them while other opportunities receive little attention.

Zeltix closes these gaps without replacing your sales team or your existing commercial systems.

Built around how specialist distributors sell

Built around how specialist distributors sell

Zeltix starts with the commercial processes distributors rely on, including follow-up, account coverage, reactivation, enquiry routing and CRM management. We then configure the system around your territories, products, account structure, business rules and existing sales process.

Built from direct experience of medical aesthetics distribution and designed for the operational realities of specialist distribution.

Deployed

Lead

Activate

What Zeltix Does

โ†’

A managed commercial system around your sales team.

Managed commercial workflows, configured around your operation

Zeltix works across your existing commercial systems to identify what needs attention, coordinate approved activity and keep the underlying records current.

Enquiries Stay Covered

Every new enquiry is captured, qualified, and routed quickly so potential opportunities don't wait for sales availability.

Faster response

Every new enquiry is captured, qualified, and routed quickly so potential opportunities don't wait for sales availability.

Enquiries Stay Covered

Every new enquiry is captured, qualified, and routed quickly so potential opportunities don't wait for sales availability.

Faster response

Every new enquiry is captured, qualified, and routed quickly so potential opportunities don't wait for sales availability.

Consistent Follow-up

Follow up continues after samples, training, quotations, events, and dormant periods without relying on manual reminders.

Consistent Follow-up

Follow up continues after samples, training, quotations, events, and dormant periods without relying on manual reminders.

More Selling Time

CRM updates, activity logging, routing and repetitive follow-up tasks are handled within the managed system instead of becoming manual sales administration.

Less Admin

CRM updates, activity logging, routing and repetitive follow-up tasks are handled within the managed system instead of becoming manual sales administration.

More Selling Time

CRM updates, activity logging, routing and repetitive follow-up tasks are handled within the managed system instead of becoming manual sales administration.

Less Admin

CRM updates, activity logging, routing and repetitive follow-up tasks are handled within the managed system instead of becoming manual sales administration.

Clear Account Visibility

Understand account activity, follow-up gaps, dormant accounts and territory coverage through coordinated reporting across your existing commercial systems.

Clear Account Visibility

Understand account activity, follow-up gaps, dormant accounts and territory coverage through coordinated reporting across your existing commercial systems.

BUILT FOR SPECIALIST DISTRIBUTION

Developed alongside specialist distributors. Built for commercial reality.

Developed alongside specialist distributors. Built for commercial reality.

Zeltix was developed around the realities of medical aesthetics distribution, where follow-up, territory ownership, account coverage, capital equipment sales and long-term customer relationships all need consistent commercial execution.


Rather than changing how your team works, Zeltix is configured around your products, territories, processes, communication rules and existing systems. The same operational challenges exist across specialist distribution, where strong execution depends on visibility, continuity and disciplined follow-through.

Designed Around Commercial Operations

Built around the realities of territory management, account ownership, customer follow-up, CRM discipline and day-to-day commercial execution.

Works With Your Existing Business

Configured around your CRM, communications, spreadsheets and operational systems without requiring your business to replace existing platforms.

Continuously Managed

Commercial systems are monitored, refined and continuously improved to support changing priorities, territories and commercial objectives over time.

  • Dormant clinics reactivated before theyโ€™re forgotten

  • โœฆ

  • Follow-up stays consistent across reps and territories

  • โœฆ

  • Your CRM reflects real account activity

  • โœฆ

  • More account coverage without adding headcount

  • โœฆ

  • Live in 2 to 4 weeks

  • โœฆ

  • Fully managed by our team.

  • โœฆ

Coverage Intelligence

Know which accounts need attention, why they have been flagged, and what should happen next

Know which accounts need attention, why they have been flagged, and what should happen next

Zeltix analyses approved account activity, inactivity, follow-up history, CRM records and operational signals to identify dormant accounts, overdue actions, coverage gaps and growth opportunities.

Your team receives clear priorities, recommended next steps and practical guidance for each account, while approved commercial workflows continue operating in the background.

Managed Workflows

The managed systems behind predictable
commercial execution.

The managed commercial systems behind
predictable execution.

Four managed commercial systems work together to prioritise accounts, maintain follow-up, keep CRM activity current and provide leadership with clear operational visibility.

Coverage Intelligence

The intelligence layer connecting account signals, workflow

activity,and commercial priorities.

The intelligence layer connecting account signals, workflow

activity,and commercial priorities.



  • Territory coverage priorities

  • Account prioritisation

  • Coverage gap detection

  • Dormant account identification

  • Recommended next actions


New Enquiry

Laser for Pigmentation
Qualified ยท Meeting booked

Laser for Pigmentation
Qualified ยท Meeting booked

live 45sec

You

Managed Workflow Execution

Approved commercial processes continue operating across your customer lifecycle, helping maintain follow-up, routing, CRM updates and commercial continuity without adding manual workload.

Approved commercial processes continue operating across your customer lifecycle, helping maintain follow-up, routing, CRM updates and commercial continuity without adding manual workload.


  • Inbound enquiry management

  • Prospecting and account reactivation

  • Structured follow-up

  • Territory routing and internal handovers

  • CRM and operational updates

  • Workflow notifications and escalation

Commercial Operations

Maintain the data quality, workflow reliability, and operational

controls your commercial team depends on.

Maintain the data quality, workflow reliability, and

operational controls your commercial team depends on.


  • CRM and integration health

  • Data quality and record hygiene

  • Workflow monitoring and optimisation

  • Governance maintenance

  • Performance and failure monitoring

Commercial Reporting

Leadership reporting that provides visibility across commercial activity, account priorities, territory coverage, operational performance and recommended actions.

Powered by: Ops

Executive summaries that help leadership understand what's happening across the commercial operation.


  • Territory coverage and account priorities

  • Managed workflow activity

  • Commercial and operational risks

  • Recommended leadership actions

  • Monthly intelligence reporting

Run

Complete

Engaged

GOVERNED WORKFLOWS

Built to act.
Guardrailed to know when not to.

Built to act.
Guardrailed to know when not to.

Built to act.
Guardrailed to know when not to.

Every managed commercial system operates within approved product information, market requirements and communication rules. Clear governance determines what can be automated, what requires approval and when conversations are escalated to your team.

Every managed commercial system operates within approved product information, market requirements and communication rules. Clear governance determines what can be automated, what requires approval and when conversations are escalated to your team.

ENQUIRY OR ACCOUNT ACTIVITY

Zeltix Governance Layer

Market Requirements

Approved Product Information

Communication Boundaries

Escalation Rules

APPROVED RESPONSE

Response continues using approved information and within defined communication boundaries.

HUMAN ESCALATION

Clinical, restricted or safety-related enquiries are routed to the appropriate person.

Market-Specific Controls

Workflows are configured around the requirements of each operating market, alongside your approved products, claims, terminology and internal communication policies.

Claims and Safety Boundaries

Unsupported claims, clinical advice and unapproved competitor comparisons are restricted. Potential adverse events are identified and escalated, not assessed or advised on by AI.

Isolated Client Intelligence

Your customer data, account intelligence and commercial knowledge remain within your environment and are not used to train or support workflows for competing distributors.

Intelligence with boundaries.

Intelligence with boundaries.

Zeltix knows what it can answer, what it cannot answer and when the right person must take over.

Zeltix knows what it can answer, what it cannot answer and when the right person must take over.

AFTER GO-LIVE

What Zeltix manages after go-live

Commercial Execution

Zeltix monitors and maintains the approved commercial workflows running across your existing systems, including enquiry routing, follow-up, CRM updates, task creation and escalation. As territories, priorities and commercial requirements change, the operation is refined with them.

Monitored ยท Maintained ยท Refined

Executive Visibility

AFTER GO-LIVE

What Zeltix manages after go-live

Commercial Execution

Zeltix monitors and maintains the approved commercial workflows running across your existing systems, including enquiry routing, follow-up, CRM updates, task creation and escalation. As territories, priorities and commercial requirements change, the operation is refined with them.

Monitored ยท Maintained ยท Refined

Executive Visibility

An illustration from Carlos Gomes Cabral

AFTER GO-LIVE

What Zeltix manages after go-live

Commercial Execution

Zeltix monitors and maintains the approved commercial workflows running across your existing systems, including enquiry routing, follow-up, CRM updates, task creation and escalation. As territories, priorities and commercial requirements change, the operation is refined with them.

Monitored ยท Maintained ยท Refined

Executive Visibility

Built around your existing systems

Built around your existing systems

Works with the tools your team already relies on.

Works with the tools your team already relies on.

Pipedrive

Google

Deployment Process

Configured around how your business
already operates.

Configured around how your business
already operates.

Every deployment is configured around your products, territories, CRM, commercial processes and business rules. Your team continues working in the systems they already know while Zeltix manages the commercial infrastructure behind the scenes.

Every deployment is configured around your products, territories, commercial processes, communication rules and existing systems. Your team continues working in the platforms they already know while Zeltix builds, governs and continuously manages the commercial systems operating behind the scenes.

Every deployment is configured around your products, territories, CRM, commercial processes and business rules. Your team continues working in the systems they already know while Zeltix manages the commercial infrastructure behind the scenes.

01

Understand

We understand how your commercial operation works.

Every distributor is different. Before anything is deployed,

we take the time to understand how your team sells, how

territories are managed, how accounts are assigned and

where opportunities are being missed.

Every distributor is different. Before anything is deployed,

we take the time to understand how your team sells, how

territories are managed, how accounts are assigned and

where opportunities are being missed.

Products and brands reviewed

Sales process understood

Territory rules and structure mapped

CRM and data sources connected

Commercial objectives agreed

02

Build & Deploy

We configure everything around your operation

We configure every workflow specifically for your business,

from account coverage and follow up through to inbound

enquiries, routing, CRM updates and operational reporting.

We configure every workflow specifically for your business,

from account coverage and follow up through to inbound

enquiries, routing, CRM updates and operational reporting.

Scout and Ops configured

Concierge and Nurture configured

Claims and competitor rules configured

Market requirements configured

Coverage Intelligence configured

CRM integration completed

Territory routing configured

Approved knowledge and response boundaries

reviewed

Approved knowledge and response boundaries reviewed

Safety and adverse-event escalation pathways

tested

Safety and adverse-event escalation pathways tested

Testing completed before go-live

03

Go Live & Optimise

We continuously improve performance after launch

Once everything has been tested, your workflows go live. From day one, Zeltix begins identifying opportunities, responding to enquiries, coordinating activity and keeping your CRM up to date while we continue monitoring and optimising performance.

Once everything has been tested, your workflows go live. From day one, Zeltix begins identifying opportunities, responding to enquiries, coordinating activity and keeping your CRM up to date while we continue monitoring and optimising performance.

All workflows activated and monitored by our team

CRM synchronisation live

Ongoing management and optimisation

Performance monitored

Opportunities identified

Dedicated support contact from day one

Why Commercial Coverage Matters

Where distributor revenue quietly leaks

Where distributor revenue quietly leaks

Missed follow-up, sales administration, and unreliable CRM data weaken account coverage long before the commercial loss becomes visible.

  • Existing Account Growth

    Existing customers generate 10% more revenue, on average, than new customers.

    Protecting, reactivating, and expanding existing accounts should be

    treated as a core growth strategy, not an afterthought.


    Source: McKinsey & Company, 2025

  • Selling Capacity

    Sales representatives spend 60% of their time on non-selling work.


    When administration, CRM updates, and routine coordination consume the week,

    consistent follow-up and account coverage are often the first things to slip.


    Source: Salesforce State of Sales, 2026

  • CRM Reliability

    37% of teams report losing revenue as a direct result of poor CRM data quality.

    Automation and AI are only as reliable as the account records, activity history,

    and ownership rules beneath them.


    Source: Validity, State of CRM Data Management 2025

  • Follow-Up Reliability

    42% of leads never receive a second follow-up

    A single missed follow-up is often the difference between a booked demo and a lost account.

    Source: HubSpot, State of Sales Follow-Up

  • Existing Account Growth

    Existing customers generate 10% more revenue, on average, than new customers.

    Protecting, reactivating, and expanding existing accounts should be

    treated as a core growth strategy, not an afterthought.


    Source: McKinsey & Company, 2025

  • Selling Capacity

    Sales representatives spend 60% of their time on non-selling work.


    When administration, CRM updates, and routine coordination consume the week,

    consistent follow-up and account coverage are often the first things to slip.


    Source: Salesforce State of Sales, 2026

  • CRM Reliability

    37% of teams report losing revenue as a direct result of poor CRM data quality.

    Automation and AI are only as reliable as the account records, activity history,

    and ownership rules beneath them.


    Source: Validity, State of CRM Data Management 2025

  • Follow-Up Reliability

    42% of leads never receive a second follow-up

    A single missed follow-up is often the difference between a booked demo and a lost account.

    Source: HubSpot, State of Sales Follow-Up

INDUSTRY RESEARCH

The cost of doing nothing

The cost of doing nothing

The cost of doing nothing

Commercial loss rarely comes from one obvious failure. It builds through slow response, inconsistent execution, stale CRM records and accounts that quietly lose attention. Industry research shows why disciplined commercial execution matters.

Commercial loss rarely comes from one obvious failure. It builds through slow response, inconsistent execution, stale CRM records and accounts that quietly lose attention. Industry research shows why disciplined commercial execution matters.

40%

40%

of seller time is spent actually selling

Source: Salesforce, State of Sales, 7th Edition, 2026

95%

95%

of successful teams closely adhere to their sales process

Source: The Brooks Group, 2024 Sales Leader Trend Report

7ร—

7ร—

more likely to qualify an online lead when contact is attempted within an hour

Source: Harvard Business Review, โ€œThe Short Life of Online Sales Leads,โ€ 2011

These findings illustrate the commercial impact of limited selling capacity, inconsistent execution and slow response. Zeltix is designed to help close those operational gaps.

Frequently asked questions

Frequently asked questions

Everything you need to know before booking a call. Can't find what you're looking for? Reach out directly at hello@zeltix.ai

How is Zeltix different from HubSpot AI, Salesforce Agentforce, or other AI tools?

Do we need an internal AI, RevOps, or technical team?

Can Zeltix work with our existing CRM, routing rules, and sales process?

If Zeltix works with multiple distributors, how is our account intelligence kept separate?

Can we start with one workflow before expanding?

How does Zeltix control what its workflows can say?

What happens when Zeltix encounters something that requires human judgement?

Get Started

Stop Revenue Leaking Across Your Commercial Team.

managed commercial operating layer


ยฉ 2026 Zeltix Digital Ltd. All rights reserved. Company No. 16384668.



ยฉ 2026 Zeltix Digital Ltd. All rights reserved. Company No. 16384668.



ยฉ 2026 Zeltix Digital Ltd. All rights reserved. Company No. 16384668.